The default Request IT Help page (shown in the following figure) in the Employee Resources area is where you submit request for IT support. You can set up email or activity stream notification for one or more of the IT staff, when you click Submit Request.
Block | Function |
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Site Navigation Tools (upper right) |
Use the Site Navigation tools to search the Intranet site. You also can log out of page edit mode, add a department page, view the site map, go to the Welcome Guide page, and enter the Workarea of the CMS400.NET. |
Site Navigation Menus (upper left) |
Use Site Navigation menus to go to Department pages, Employee Resources, News and Events, and your personal space on My Intranet. |
Breadcrumb bar | Breadcrumbs help you see where you are on the Ektron eIntranet site. The breadcrumb in the figure indicates that it is the Request IT Help page in the Employee Resources area. Breadcrumbs also are navigation links. You can click Home to go to the home page, or other links on the breadcrumb trail to go to those pages. |
Quick link navigation block |
This box of links connects you to important or often-used content. |
Request IT Help |
You can edit this form by clicking on the silver access point () and choose Edit. |
To modify the Request IT Help form, click on the silver access point () and choose Edit. The following figure shows the Workarea Editor that appears with the form content in it.
You can change the title (to "IT Help Request Form" as in the following figure, which also changes the menu item in Employee Resources), the text on the page, and the names for the fields and buttons. If you want to make more comprehensive changes to the form, see the Working with HTML Forms section in the Ektron CMS400.NET Reference Manual for detailed information.
For information about viewing IT requests that have been submitted, see Viewing IT Requests.